Privacy
Updated
This Privacy Policy explains how twofutures Pty Ltd (“we”, “us”, or “twofutures”) collects, uses, and protects your information when you use the Minima platform and associated services (“Service”).
We take a minimal and practical approach to data collection. We only collect what we need to operate the Service.
Information We Collect
We may collect and store the following types of information:
Account Information
Name, email address, and organisation details
Login and authentication data
Billing Information
Subscription details and billing status
Payment processing data handled by our billing provider (we do not store full payment card details)
Content and Customer Data
Any content, files, or data you upload, publish, or manage using the Service
Operational Data
Logs, usage data, and error reports
Basic technical information (such as IP address, browser type, and request metadata) used for security and reliability
Email and Newsletter Data
If you use the Service to send newsletters or manage email subscriptions, we may collect and store:
Subscriber email address and subscription status
Timestamps of subscription and confirmation actions
IP address and user agent associated with sign-up and confirmation events
This information is collected to verify consent (including double opt-in), prevent abuse, and maintain the integrity and deliverability of email systems.
How We Use Your Information
We use your information to:
Provide and operate the Service
Process payments and manage subscriptions
Maintain system performance, security, and reliability
Prevent abuse, fraud, and misuse of the Service
Communicate with you about your account or the Service
We do not sell your personal data.
Analytics and Tracking
We do not use third-party analytics platforms such as Google Analytics.
We may use internal or privacy-conscious methods to understand system performance and usage patterns.
Your Role and Responsibilities
If you use the Service to collect or process personal data from your users (for example, through websites, forms, or newsletters), you are responsible for that data.
You are the data controller for any personal data within your Content. We act as a data processor on your behalf and process that data only as necessary to provide the Service.
You are responsible for ensuring that your use of the Service complies with applicable laws, including obtaining appropriate consent from your users.
Third-Party Services
We rely on a small number of trusted providers to operate the Service. These providers may process data on our behalf as necessary to deliver their services.
These include:
Polar for billing and payment processing
Cloudflare for hosting, storage, and delivery
We take reasonable steps to ensure that our service providers handle data in a manner consistent with this Privacy Policy.
Data Retention
We retain your information only for as long as necessary to:
Provide the Service
Meet legal and operational requirements
Resolve disputes and enforce our agreements
We may retain records related to consent (such as timestamps and IP addresses) for compliance and abuse prevention purposes, even after a user unsubscribes or an account is closed.
After account termination, your data may be deleted in accordance with our Terms of Service.
Data Security
We take reasonable technical and organisational measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.
International Data Processing
Your data may be processed in Australia and other jurisdictions where our infrastructure providers operate.
By using the Service, you acknowledge that your data may be transferred and processed outside your country of residence.
Your Rights
Under applicable laws (including Australian privacy law), you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal and operational constraints)
If you request deletion of certain data, some features of the Service may no longer function.
To make a request, contact us directly.
Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify you via email or through the Service.
Contact
If you have any questions or requests regarding this Privacy Policy, you can contact us at privacy@twofutures.co.